You can use a KASTA Remote Switch to control a KASTA Smart Downlight. A KASTA Dimmer or Relay device is not required to control a KASTA Smart Downlight.

1. Make sure the Wi-Fi connected to is 2.4G.
2. Some internet providers may only provide one channel which is a mix of 2.4G and 5G, this may not work with KASTA.

It is preferred to have the mobile phone close to the device you are wising to add to your KASTA network.
It is recommended to place the KASTA-CCGW Cloud Connect gateway close to the modem, and do the pairing process near the modem.

This maybe for multiple reasons including power supply, ripple injection etc. A Load Bypass Capacitor can be used for low-power loads/lights to avid flickering in some instances. 

If you have a KASTA-CCGW Cloud Connect gateway installed, then the schedule will automatically adjust.
If a gateway isn’t installed, you have to re-enable the schedule after your phone’s time is updated.

Check if the KASTA network has been uploaded to cloud in iOS device previously. Close the app and add update.

Once you have setup a schedule, all schedule settings will be stored into the corresponding devices or cloud.
The schedule will run automatically. However, if there is any power outage, the time setting of devices would be cleared, so you have to re-enable schedule in KASTA app. 

KASTA is available for sale in Australia through electrical wholesalers and Amber Technology. Contact KASTA directly for international sale enquiries.

No. KASTA is suited to many applications including residential, commercial, industrial, hotel, aged care, and educational facilities, to name a few.

Yes, KASTA is a modular system with free App updates and ongoing support for exiting products. KASTA devices can be added to existing networks as required.

1.Select ‘Leave Network’  2. In Google Home App, delete KASTA and re-add KASTA.

Yes, a programmed schedule will still operate without internet access 

If you are within range of the KASTA network the KASTA App can use Bluetooth connection to control devices.
Internet is only required for remote access or updating of settings.

Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.

Yes, the KASTA network will not cause inteference with other Bluetooth networks.

Yes, once you set up schedules, the schedule setting will be stored on KASTA devices or the KASTA gateway, so the schedule can still run without your phone. However, to ensure the time accuracy of schedules overtime it is suggested to install a KASTA-CCGW Cloud Connect gateway.

1. Check if the KASTA-CCGW Cloud Connect gateway is working.
2. Open Google Home App to see if KASTA devices are offline or not.

You can share your network via ‘Add Member’ to other KASTA accounts. There is no limit on the number of members.

1. Check your phone is now connected to the internet.
2. Make sure the email address you type in is correct.
3. Check the country you selected is correct.    
4. If problems persist, contact support@kasta.com.au

You only need to be connected to your home Wi-Fi if you are utilising a KASTA-CCGW Cloud Connect Gateway. Otherwise you can control your KASTA network simply through Bluetooth connection. 

No, all KASTA Bluetooth devices can continue operating via bluetooth control and will not need reprogramming.

KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.

KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.

The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.

Unfortunately, your ability to reprogram is lost unless you have done a QR code transfer to another App device – this is the only method of restoration in these circumstances. Programming cannot be retrieved from KASTA devices but will continue operating as per the last programmed settings. The user is able to log in to the KASTA app on their new phone to gain access to the KASTA mesh network so long as the network has previously been uploaded to the cloud using the KASTA app. If it is a locally based network, unfortunately, your ability to reprogram is lost unless you have generated a QR code transfer to another App device – this is the only method of restoration in these circumstances. Programming cannot be retrieved from KASTA devices but will continue operating as per last programmed settings.

Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)

KASTA works with most mobile devices. The KASTA app supports iOS 9+ and Android 4.0+.

Pairing is adding a device to the mesh network. Grouping is combining multiple devices and having them perform the same function (all lights 40%). 

Yes, the user can install a KASTA Cloud Connect Gateway (KASTA-CCGW) in the same network with other KASTA devices. This will then allow all devices to be remotely controlled via the KASTA app remotely, except the remotes.

Yes, currently we support voice control via Google Home and Amazon Alexa. The user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app. Yes, currently we support voice control via Google Home and Amazon Alexa. A user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app.

We only save and protect your KASTA account information and KASTA device information. We don’t collect any personal data.

In order to delete an account, you need to delete the KASTA App and then contact Technical Support by calling (02) 9168 5900 and selecting Option 2 for Technical Support.

Unfortunately, this auto-function is not available as KASTA does not collect any system data or have any internet data communication. You will need to adjust the “schedule”.

This application is not recommended.

Yes, the KASTA Smart Switch Relay Module (KASTA-S2400IBH) or Smart Relay Surface Socket (KBSKTR2400) can be used for this application.

Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

Yes, you can setup in Google Home or Amazon Alexa.
1. Find ‘Routine’ button in Google home app or Amazon Alexa app.
2. Setup the routine action via selecting SMART DEVICE and then selecting KASTA devices.

There maybe a slight delay depending on the size of your house and number of devices on the network.

Yes, plug the TV into one of the sockets and control via App, Remote Switch and onboard control. Voice control and remote access is achievable with a KASTA-CCGW Cloud Connect gateway.

Yes, so long as the lamp switch remains switched on.

You can use a KASTA Remote Switch to control a KASTA Smart Downlight. A KASTA Dimmer or Relay device is not required to control a KASTA Smart Downlight.

Yes, using a KASTA Plexy gateway you can integrate to a Control4, RTI, Crestron or Kramer home system.

KASTA can be used to turn on/off the power to the AC system using a KASTA-S2400IBH Relay module or KASTA-S10IBH Dry Contact module. 

Yes, KASTA API stage 1 is available. Contact KASTA support for more details. 

KASTA-FC150A Fan Controller can be used to control AC Fans. See the Knowledge section on the KASTA website for a full compatibility list.

Yes, a KASTA-S2400IBH hidden relay module or KASTA-S10IBH dry contact modulecan be used to control a heated towel rail.

Yes, KASTA works with Somfy motorised blinds or curtains. Please refer to product specific information in the Knowledge Base section of the KASTA website for full compatibility list.

No, you can install KASTA devices on different electrical circuits and then setup a group in the KASTA App to include the devices you want to have.

No, currently this isn’t achievable with KASTA.

Yes, this is achievable with KASTA 0-10V dimmer and remote switches.

Yes, it is possible to switch the contactor using a KASTA relay socket, module or mechanism.

Yes, but you need a KASTA-5RSIBH input module in between.

No, KASTA cannot control C-Bus devices. However, KASTA can work with Control4, RTI, Crestron and Kramer. Visit KASTA website for more integrations. 

Once you have setup a schedule, all schedule settings will be stored into the corresponding devices or cloud.
The schedule will run automatically. However, if there is any power outage, the time setting of devices would be cleared, so you have to re-enable schedule in KASTA app. 

No, KASTA does not currently work with Samsung SmartThings.

1.Select ‘Leave Network’  2. In Google Home App, delete KASTA and re-add KASTA.

Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.

You can create a group in the KASTA App and add the Smart Downlights to this group.
Then you can control this group by KASTA App or pair this group to a KASTA smart switch, so you can use the switch to control this group.

KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.

KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.

No. KASTA mesh network will not be affected. 

There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.

This is simply managed via individual mesh networks with different PINs. 

There are no mass deployment tools. To efficiently deploy KASTA in multi-residential applications such as apartment buildings or hotels, bench wiring and pre-programming of KASTA devices is the suggested method.

Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)

Yes, the user can install a KASTA Cloud Connect Gateway (KASTA-CCGW) in the same network with other KASTA devices. This will then allow all devices to be remotely controlled via the KASTA app remotely, except the remotes.

Yes, currently we support voice control via Google Home and Amazon Alexa. The user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app. Yes, currently we support voice control via Google Home and Amazon Alexa. A user needs to install KASTA Cloud Connect Gateway (KASTA-CCGW) before setting up voice control via the KASTA app.

Yes.

No. KASTA switches and dimmers work with a variety of lighting (subject to minimum load).

Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

There maybe a slight delay depending on the size of your house and number of devices on the network.

It is preferred to have the mobile phone close to the device you are wising to add to your KASTA network.
It is recommended to place the KASTA-CCGW Cloud Connect gateway close to the modem, and do the pairing process near the modem.

KASTA-FC150A Fan Controller can be used to control AC Fans. See the Knowledge section on the KASTA website for a full compatibility list.

Yes, a KASTA-S2400IBH hidden relay module or KASTA-S10IBH dry contact modulecan be used to control a heated towel rail.

Yes

Yes, derating requirements are listed on the instructions included in the box and on the Knowledge section of the KASTA website.

It is designed to improve the dimming performance of most dimmable LEDs/CFLs when used in conjunction with KASTA 2-Wire Dimmers.

This maybe for multiple reasons including power supply, ripple injection etc. A Load Bypass Capacitor can be used for low-power loads/lights to avid flickering in some instances. 

Yes it can. Please refer to specific product information in the Knowledge Base section of the KASTA website.

If you have a KASTA-CCGW Cloud Connect gateway installed, then the schedule will automatically adjust.
If a gateway isn’t installed, you have to re-enable the schedule after your phone’s time is updated.

KASTA’s range of mechanisms allow for direct control of the device by user. All other KASTA devices will require a KASTA remote switch to control the device. 

No, currently this isn’t achievable with KASTA.

Yes, you can operate KASTA devices via 4g control with a KASTA-CCGW Cloud Connect gateway.

Yes, but you need a KASTA-5RSIBH input module in between.

You can set up the minimum dimming level with any KASTA smart dimmer.
1. Adjust dimming level to be the minimum level you require through the KASTA App or via onboard switch where available.
2. Press the dimmer four times quickly to set up the minimum dimming level.

Yes, KASTA is a modular system with free App updates and ongoing support for exiting products. KASTA devices can be added to existing networks as required.

No, you can only have one dimmer in the circuit.

Yes, to achieve this use a KASTA relay or dimmer mechanism and a KASTA remote switch.
Pair the remote switch to the relay/dimmer mechanism to mimic the relay/dimmer function.

To control your devices remotely you will need to have a KASTA-CCGW Cloud Connect gateway installed onto your KASTA network.
You do not need to be on the same Wi-Fi network to access these remotely.

Yes, for Hesperus Push and Hesperus Multivue it is possible to change LED indicator colours 

Excluding KASTA RGBTW globes, RGBTW strip and 5-Button Battery Remotes, only licensed electricians are allowed to install KASTA devices.

Excluding KASTA RGBTW globes, RGBTW strip and 5-Button Battery Remotes, only licensed electricians are allowed to install KASTA devices.

Yes, if you have installed a KASTA-CCGW Cloud Connect gateway.

Yes, once you set up schedules, the schedule setting will be stored on KASTA devices or the KASTA gateway, so the schedule can still run without your phone. However, to ensure the time accuracy of schedules overtime it is suggested to install a KASTA-CCGW Cloud Connect gateway.

If there are no obstacles between two KASTA devices, the maximum communication distance is 20 metres.

Pairing time is dependant on the number of devices on a KASTA network and the distance from your phone to the device you are wishing to pair to.
To improve pairing time it is suggested to upload data to the KASTA cloud throughout the process of adding devices.
If adding a KASTA-CCGW Cloud Connect gateway to a KASTA network it is suggested to add after all other KASTA devices have been added.

1. Check if the KASTA-CCGW Cloud Connect gateway is working.
2. Open Google Home App to see if KASTA devices are offline or not.

When pairing, please have your phone close to the switch your are trying to pair to.

No. You will need to reset the device, and then add this device to the new account.

Yes, there is no limit on the number of phones or tablets where you can login to your KASTA account

KASTA-CCGW Cloud Connect gateway can currently only operate on a 2.4G channel.

You must reset your KASTA-CCGW Cloud Connect gateway and re-add the gateway to the new network.

You can turn on and off your globe using the switch on the lamp but you will not be able to change the colour or dimming level.
For this control the switch on the lamp must be left on to allow KASTA control via the KASTA App or via a KASTA remote switch.

Yes, all KASTA featuring onboard controls can be operated manually.

Depending on the distance between the KASTA device and the smartphone or tablet running the KASTA App, the pairing process only takes a few seconds.

Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.

Depending on the distance between the KASTA device and the smart phone or tablet running the KASTA App, the pairing process only takes a few seconds.

You can create a group in the KASTA App and add the Smart Downlights to this group.
Then you can control this group by KASTA App or pair this group to a KASTA smart switch, so you can use the switch to control this group.

KASTA does not require a hub or bridge to operate.
If you want to have remote control outside your house or you want to use voice control, you should add a KASTA-CCGW Cloud Connect Gateway into your KASTA mesh network. If you want to control KASTA from another platform such as Control4, Crestron, RTI, you should add a KASTA-PGW Plexy Gateway into your KASTA mesh network.

The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.

Three methods can be used for sharing existing KASTA network information as below:
1. Go to KASTA app, Settings – Sync – Owner. Then KASTA App will generate the QR code of the current network.
Then others can scan the QR code to get all network and device information via KASTA App – Settings – Sync – Visitor.
 (If there is a KASTA-CCGW Gateway in the network, please use method 2 or 3)
2. Share the KASTA account name and password. Other users can login with the same account name and password to get all networks and device information under the KASTA account.
3. If want to share the network information with other existing KASTA App
Go to KASTA app, Settings – Network, click the Network which needs to be shared, then click ‘+’ button, enter the nickname and account, then select the member status. After that, the network and device information will be shared with other KASTA account.

Yes

2-wire devices only units with limitation, 10W

All KASTA devices have surge and overload protection. Once power is returned devices return to previous setting.

Memory function is enabled, and settings are remembered. Memory settings are lost and device will need to be reprogrammed.

Yes, programming is lost if the unit fails.

Yes, you can use a Smart Switch Module (KASTA-S2400IBH) or a Dry Contact Module (KASTA-S10IBH)

Yes, however the battery version of the push button mechanism cannot be, due to the power drain of maintaining LED and sleep mode. Yes, however, the battery version of the push button mechanism cannot be, due to the power drain of maintaining LED.

±300K . Our CCT tolerance Range is ±300K.

Ten steps.

Fixed from factory. The “Flash Mode’ settings are fixed and cannot be modified.

Programming lives in the devices. After initial setup, the KASTA app is no longer required (unless modifications to settings are required).

No, a load can only be wired with one KASTA dimmer/relay. If the user wants to have a two-way or three-way control, they need to install another KASTA remote(s) to control.

Yes, but need to add KASTA Smart Remote Switch device and dimmers/relays into the KASTA app firstly. Then pair with them via the app. 

Through the KASTA app only.

The KASTA Smart Switch Relay and Dimmer modules can be paired using the KASTA app, but require a bell press mechanism to perform the reset function.

No. Group functions are possible across multiple electrical circuits provided they are in the same KASTA Bluetooth mesh network.

Yes.

Yes. KASTA devices use a Bluetooth 5.0 mesh network to operate.

No. KASTA switches and dimmers work with a variety of lighting (subject to minimum load).

Yes, you must PAIR the switch devices to allow the operation of the two/multi-way switching. See the installation instructions for simple PAIRING instructions.

Yes, you must PAIR the Smart Remote Switch device via the KASTA app to the desired device to allow the operation of the multi-way switching. See the installation instructions for simple PAIRING instructions.

This application is not recommended.

Yes, the KASTA Smart Switch Relay Module (KASTA-S2400IBH) or Smart Relay Surface Socket (KBSKTR2400) can be used for this application.

Yes, the KASTA range of switches and dimmers will function as a normal device without Bluetooth connectivity.

No, this function is not available.

AP mode is the default way to add a KASTA-CCGW Cloud Connect gateway to the KASTA App.

No, currently this isn’t achievable with KASTA.

You can set up the minimum dimming level with any KASTA smart dimmer.
1. Adjust dimming level to be the minimum level you require through the KASTA App or via onboard switch where available.
2. Press the dimmer four times quickly to set up the minimum dimming level.

To control your devices remotely you will need to have a KASTA-CCGW Cloud Connect gateway installed onto your KASTA network.
You do not need to be on the same Wi-Fi network to access these remotely.

Yes, you can enable and disable the LED indicator through the device settings in the KASTA App.

There is no limit on the number of Administrators

You can use your new account to scan the QR code of the network or use ‘Add Member’ to share the network to this new account

Only Owners and Admin are allowed to modify the network

1. Navigate to Home page by tapping the Home icon in the top right-hand corner of the screen
2. Navigate to Settings page by tapping the Settings icon in the top right-hand corner of the screen
3. Tap ‘Network’
4. Tap on current network you are in
5. Tap “+” in the member section

Yes, must be less than 20 characters.

Yes, you can reorder devices in KASTA App.

Yes

Yes

Pairing time is dependant on the number of devices on a KASTA network and the distance from your phone to the device you are wishing to pair to.
To improve pairing time it is suggested to upload data to the KASTA cloud throughout the process of adding devices.
If adding a KASTA-CCGW Cloud Connect gateway to a KASTA network it is suggested to add after all other KASTA devices have been added.

You can share your network via ‘Add Member’ to other KASTA accounts. There is no limit on the number of members.

When pairing, please have your phone close to the switch your are trying to pair to.

No. You will need to reset the device, and then add this device to the new account.

Yes, there is no limit on the number of phones or tablets where you can login to your KASTA account

You only need to be connected to your home Wi-Fi if you are utilising a KASTA-CCGW Cloud Connect Gateway. Otherwise you can control your KASTA network simply through Bluetooth connection. 

If you don’t have a KASTA-CCGW Cloud Connect gateway, then the time setting in KASTA devices will be reset after power failure, so a schedule may fail to continue working, but other configurations will remain unchanged. If you have a KASTA-CCGW gateway in your network, then there is no impact.

You must reset your KASTA-CCGW Cloud Connect gateway and re-add the gateway to the new network.

You can pair multiple products at once with the H5MSMB Hesperus Multivue remote switch only. For other KASTA remote switches, you have to pair specific buttons one by one.

Depending on the distance between the KASTA device and the smartphone or tablet running the KASTA App, the pairing process only takes a few seconds.

Yes, KASTA offers free App updates. For some App updates a firmware update on installed KASTA devices maybe required to access new features.

You can pair multiple products at once with the H5MSMB Hesperus Multivue remote switch only. For other KASTA remote switches, you have to pair a specific button one by one.

Depending on the distance between the KASTA device and the smart phone or tablet running the KASTA App, the pairing process only takes a few seconds.

You can still login to your KASTA account on another mobile device.
But for the mesh networks, there are two possibilities:
1. If it is a default local network and you haven’t clicked upload data to cloud or generate QR code, the mesh data will be lost.
2. If you have added a KASTA-CCGW Cloud Connect gateway to your mesh network or you click upload data, you can retrieve everything on the new mobile device. 

KASTA Smart Sockets and Smart Powerpoints have the ability to monitor energy consumption on the connected device.
To access the power consumption summary go to EDIT within the KASTA device page.

The KASTA app offers both Timers and Schedules. A Timer allows you to turn on or off KASTA devices after a set period.
This can be enabled/disabled through the App. KASTA smart relay devices also feature onboard control to enable/disable timers.
A Schedule allows for automation to occur within a set time.
You need to set up a schedule to turn on/off the device/group/scene and a second schedule to perform the opposite action.

No, but the majority of settings in KASTA are stored in the cloud automatically.

To log out of the KASTA App:
1. Navigate to the Home page by tapping the Home icon in the top right-hand corner of screen
2. Navigate to the Settings page by tapping the Settings icon in the top right-hand corner of screen
3. Tap the ‘sign out’ button at the bottom of the list

Yes, the user’s personal data will be stored in a third-party server with full protection.

From 4.0 to 5.2

23 hours and 59 minutes.

±300K . Our CCT tolerance Range is ±300K.

Ten steps.

Fixed from factory. The “Flash Mode’ settings are fixed and cannot be modified.

Yes. Schedules can trigger devices, groups and scenes.

No. A scene can only exist alone. This also applies to groups and rooms.

KASTA works with most mobile devices. The KASTA app supports iOS 9+ and Android 4.0+.

Pairing is adding a device to the mesh network. Grouping is combining multiple devices and having them perform the same function (all lights 40%). 

Programming lives in the devices. After initial setup, the KASTA app is no longer required (unless modifications to settings are required).

Yes, but need to add KASTA Smart Remote Switch device and dimmers/relays into the KASTA app firstly. Then pair with them via the app. 

Yes, via the remote sharing function through the app.

Tags/labels such as Group/Scene/Schedule names etc. live within the App only.

A user can generate a QR code through the KASTA app. This QR code can be scanned to restore the network to that configuration.A user can generate a QR code through the KASTA app. This QR code can be scanned to restore the network.

Yes. A PIN restricts access to a mesh network not a method to restrict access to individual rooms etc.

No. Only the Administrator profile can modify the network and settings of connected devices. The KASTA app has Administrator and Visitor profiles. An Administrator profile allows modification of the network whereas a Visitor can only control what has been programmed.

No. All users added to the network can access all programmed devices and features. The KASTA app has Administrator and Visitor profiles. An Administrator profile allows modification of the network whereas a Visitor can only control what has been programmed.

Upon creating a mesh network, you are prompted to create a PIN to secure the network. 

1. KASTA App must be used to begin the pairing process.
2. App scans the available KASTA devices.
3. Choose a device to add to the mesh network
4. Interact with the KASTA device to confirm connection to the mesh network
– Push Buttons devices to require 6 presses
– RGBTW devices simply connect without interaction
– Hidden devices connect without interaction  

Yes. No, it is visible but you are unable to add it to the mesh network.

Through the KASTA app only.

Maximum number of networks on one phone or tablet is ten.

Search for device in the KASTA app. Select device. Add to network. Search for the device in the KASTA app. The select device you wish to add. Add to network.

All networks must be created using the KASTA App. This can be done even without any devices.

Maximum number of networks on one phone or tablet is ten.
The maximum number of devices in one mesh network is up to 160 devices.
The maximum number of devices in one mesh network when a CCGW is installed is 100 devices. The maximum number of networks on one phone or tablet is 10.
The maximum recommended number of devices in one mesh network is up to 100 devices.
Maximum number of devices in one mesh network when a CCGW is installed is 100 devices.

User needs to consent to the KASTA terms when initially signing up for a KASTA account. They do not need to consent again after further app updates.

We only save and protect your KASTA account information and KASTA device information. We don’t collect any personal data.

Android users, go to Google Play Store to update to the latest version of KASTA App.
iOS users, go to iOS App Store to download the latest version of KASTA App.
Note: you do not need to uninstall your current KASTA app before updating to the new app.

A user’s email address is required to receive an activation code and also for account password recovery.

In order to delete an account, you need to delete the KASTA App and then contact Technical Support by calling (02) 9168 5900 and selecting Option 2 for Technical Support.

No. Group functions are possible across multiple electrical circuits provided they are in the same KASTA Bluetooth mesh network.

Unfortunately, this auto-function is not available as KASTA does not collect any system data or have any internet data communication. You will need to adjust the “schedule”.

9 x presses in quick succession will reset the device, where a Blue signal LED will be displayed.

Yes, you can easily set a custom timer from 1 minute up to 23 hours and 59 minutes.

Yes.

Yes. This assists users in all navigation requirements of the app. Access the HELP area of the KASTA app by going to the Settings Cog Icon, then selecting “Help” from the Menu options. 

Yes. KASTA devices use a Bluetooth 5.0 mesh network to operate.

Yes, you must PAIR the switch devices to allow the operation of the two/multi-way switching. See the installation instructions for simple PAIRING instructions.

Yes, you must PAIR the Smart Remote Switch device via the KASTA app to the desired device to allow the operation of the multi-way switching. See the installation instructions for simple PAIRING instructions.

For safety in this application, this function will be deactivated until the user relaunches the KASTA app and power is restored. If this is not a practical solution for the application, it is recommended to install a KASTA-CCGW gateway which will allow the “schedule” to save it’s settings even when electricity is cut off.

For safety in this application, this function will be deactivated until the user relaunches the KASTA app and power is restored. If this is not a practical solution for the application, it is recommended to install a Cloud Connect Gateway (KASTA-CCGW) which will allow the “schedule” to save it’s settings even when electricity is cut off.